Q: What does RapidPay cost?

We have features and pricing plans to fit every need and every budget. We have plans starting as low as $19.95 per month. We even have the ability to custom design a hybrid pricing plan based on your volume. Please contact our sales team if you have any questions about pricing.

Q: Does my business need its own website to use RapidPay?

No. RapidPay is accessible to you 24/7 from any device with an Internet connection. Just visit RapidPay Small Balance Solutions' website, www.rpsbs.com, and log in to your account. It’s that easy.

Q: Is RapidPay a collection agency?

Absolutely not. RapidPay is an outbound telephone messaging engine. RapidPay will even let you schedule and customize your messages.

Q: After a patient is paid, how do I stop RapidPay from sending out any additional messages to my patient?

It’s simple. Log on to your account, locate the patient and click "Paid - Stop messages". The patient will receive a free thank you message for his or her payment the next day. The best part is all money is paid directly to you and there is no commission owed to anyone.

Q: Is RapidPay HIPAA-compliant?

Absolutely.  RapidPay uses the same encryption and privacy technology that credit card companies use to process electronic payments. Our secure servers maintain data for each of our customers separately, and RapidPay access is strictly controlled using secure ID and password systems.

Q: Do I have to sign a long term agreement?

No, you can cancel, change your payment options or plan at any time by logging on to your account.